We draw on 25 years of experience providing consulting services in the areas of strategy, innovation, and organisational systems across multiple industries and sectors.
HOW WE WORK
We are a vision led organisation working with visionary clients. We don’t just consult to make organisations more efficient at what they already do; we consult to help them change.
We believe that the great organisations of the twenty first centuries won’t be built around the industrial model, but around people. Great organisations of the twenty first century will be purpose centred; they will unlock their people’s creativity and passions; they will build their services backwards from customer experiences; and they will consciously contribute to the fabric of society. Ironically these will also be the profitable organisations, because the new economy will be people centred, and meaning will be the new currency.
WHAT MAKES US DISTINCTIVE?
We play at the intersection of 3 major fields of professional practice
We design for enterprise wide innovation
We have demystified and lifted design’s problem-solving toolkit to work on the wicked problems that businesses face today. 2nd Road’s deep heritage in language and conversation bring a new perspective to design, taking it from a creative method to a rigorous discipline that is honed in boardrooms and is suited for corporate strategy and culture. This discipline puts people at the centre of value creation, and helps prepare organisations to thrive in an uncertain future.
We design with people not for them
We are committed to a philosophy of co-design, which means both that we involve a wide range of stakeholders in the design of change, and that we have a well-developed toolkit that supports group thinking and creativity. Co-design involves a process of “doing with” rather than “doing to”. Rather than developing new content and programs in a back room with little user input, we involve organisational stakeholders as partners in the process, and work together to deliver the desired outcomes.
We turn strategy from slide decks into dialogue
We transform “strategy as analytics” to “strategy as design”, using our AcdB® model and Strategic Conversations. Our AcdB® model helps leaders reframe strategy as a compelling story based on a strong argument for the future. They can then persuade people to act together on behalf of a shared purpose, and invite people in the organisation to write their story within the organisation’s story.
We unleash people’s passions and smarts
We help leaders set up a conversational infrastructure and build the skills that channel strategic thinking at all levels of the organisation to ensure breakthrough thinking and invention that is aligned to business goals. Rather than a one-off change program, we can help build a cultural foundation that transforms people into change agents, so engagement and new value creation are self-perpetuating.
We help cut through the clutter
We bring visualisation and knowledge design expertise to help people navigate through the plethora of data, information, and tasks that surround them, and help them achieve clarity and focus. We use advanced visual techniques, “heuristics” (mental models), and shared spaces and artefacts to accelerate thinking and create smart, accessible representations of strategy and business changes.
“If more political & business leaders had the counsel of 2nd Road, they would understand the difference between leadership and management, between mere planning and strategy.”