Facilitation

2nd Road is a leader in bringing the lost art of conversation back to the centre of organisations. Our Strategic Conversation™ process involves talking through problems in an open, free flowing dialogue.

We design and deliver structured conversation events that bring teams of people together to solve big issues.

Our approach is unique

2nd Road has re-invented meetings through the art of ‘visual facilitation’.

Our facilitators map and model a conversation in real time on a whiteboard, capturing the group’s thinking in a living way. This is highly effective in integrating the group’s vision towards a shared product.

Unlike traditional facilitators who focus on team building and psychological approaches, Second Road focuses on thinking through and solving ‘wicked problems’.

Our methodology provides a clear structure and direction for conversations:

A - Where are we now?

B - Where do we want to be?

C - How do we get there?

D - What steps do we need to take?

We employ two communication technologies to document the conversation as a whole and the strategic plans that were made:

• The TalkBook™ is a blow-by-blow account of the conversation as it unfolded, with all the whiteboard printouts collated in a document, and with commentary on facing pages to capture and synthesise the main ideas
• The BlueSheet™ is a one page strategic roadmap, summarising the main themes of the conversation – the issues that were identified, goals that were established and strategies put in place – based on the structure

The Value of Strategic Conversations™

Strategic Conversations:

• Provide a clear structure and sense of direction
• Engage intuition and imagination, reflection and synthesis, drawing out the different conceptual capacities of those involved
• Are inclusive and participatory, each person contributes and shares in discovery and learning
• Create a powerful sense of common ownership
• Enable management and project teams to think together and to be creative.